Buying on Wumn: who sells to you, seller details, prices and taxes, your invoice, paying, delivery, returns and made to order.
Read Every promise Wumn makes when you buy, in one place: who you buy from, what you pay, returns, refunds, faults, late pieces and complaints.
Read How long you have, what cannot be returned, faults, exchanging for another size or colour, who pays the postage, and when your money comes back.
Read Cancelling before your order is sent, once the courier is booked, when the maker cancels, and pieces made to order.
Read Where pieces are delivered, when your order arrives, the courier and tracking, and what happens when a delivery fails.
Read How you pay on Wumn, every charge before you pay, how your card is kept safe, the payment aggregator, refunds, and paying only on Wumn.
Read How a request becomes an offer, your measurements, cancelling, a late piece, faults, your own fabric and disagreements.
Read How you earn coins by sharing pieces, how and when you can spend them, what they are worth, and when they are lost.
Read What you may post, sell and send on Wumn, what is not allowed, and what happens when the rules are broken.
Read What may never be sold on Wumn, and what may be sold only with proof or a licence.
Read Who can review a piece, what is checked before a review shows, how ratings are made, maker replies, and removal and appeal.
Read What messages are for, paying only on Wumn, what Wumn never asks for, blocking and reporting, when Wumn may read a conversation, and sharing your measurements.
Read Where to turn if you are in danger, if an intimate image is shared, if a child is at risk, if you were scammed, or if you are struggling.
Read Who may report a copy of their work, what a notice must contain, where to send it, how fast Wumn acts, counter-notices, repeat infringers, designs and trade marks.
Read What Wumn shows about each seller before you pay, how the feed and search are ordered, paid placements, how sellers are treated, the dark-pattern audit, and country of origin.
Read How Wumn is built to be usable by everyone, what does not work well yet, and how to tell us.
Read How to report a security problem in Wumn, what is in scope, the safe harbour for research in good faith, and rewards.
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